Improving operation efficiency and client experiences via Digital Field Application (DFA)
After we launched the new core banking system, Musoni in May 2022, we continued to implement the Digital Field Application (DFA) which is integrated seamlessly with Musoni. DFA is designed to improve efficiency and reduce costs for organisations by digitalising the core tasks typically carried out by loan officers. DFA improves data quality, reduces data entries at back offices, and enhances the experience for both organisations and clients who will benefit from faster time rounds and increased transparency.
Since DFA is connected with Musoni system and is designed to be used on a tablet or smart phone, loan officers can collect loan applications digitally through DFA in person without using traditional paper forms. On the tablet, loan officers can view client information and register new clients easily in both online and offline modes. As a result, it enables us to provide a timely service to our clients as well as save our time and costs.
We believe that DFA helps us make our service easier and more accessible for our customers through digital transformation. We continue to endeavor to provide the best services to our valuable customers with the most efficient and innovative practices in this rapidly changing environment.
About ASG Bancorp Microfinance Limited
ASG Bancorp Microfinance Limited (ASGB), as part of the Asia Sustainability Group, was founded in 2016, provide individuals and entrepreneurs in Myanmar with useful and affordable financial services that meet their needs in the way they need and when they need. Our vision is to become the most efficient and innovative microfinance institution in Myanmar and provide the best service, most flexibility and most client-orientated financial services.
Headquarter Address
No.(B2), Second Floor, Bo Myat Tun Housing, Corner of Maha Bandoola Road & Bo Myat Tun Street, Pazundaung Township, Yangon Region, Myanmar.
+95 9 408555110, +95 9 40855115